Data Protection · Transparency · Your Rights
Your personal data is treated with the utmost care at ea44. Find out what information we collect, how it's used, and what rights you have — all explained clearly.
Before diving into the full Privacy Policy, here are six key principles to know — the foundation of how ea44 protects your data.
Please Note: By creating an account or using ea44, you agree to this privacy policy. If you have any questions, feel free to contact our support team in Bangla.
Ea44 collects only the information necessary to provide its services and meet legal obligations. No unnecessary data is requested. The categories of data collected are as follows:
Identity Information: During registration, we collect your full name, date of birth, mobile number, and email address. For KYC verification, a copy of your national ID card or passport may be required.
Financial information: bKash, Nagad, or Rocket mobile wallet numbers, or bank account details, are collected to process deposits and withdrawals. Full card numbers and PINs are never stored.
Practical Information: Your betting history, game activity, login times and locations, device type, and IP address are all recorded automatically.
Ea44 collects information through several methods. Each is transparent and carried out on the basis of your consent.
Information you provide directly: You provide information directly when filling out the registration form, updating account settings, contacting support, or submitting verification documents.
Automatically Collected: Certain information is recorded automatically when you use the ea44 website or app. This includes your browser type, operating system, session duration, and the pages you visit.
Cookies & Similar Technologies: ea44 uses cookies to remember your preferences and improve site performance. You can manage your cookie settings directly through your browser.
Ea44 never accesses your phone's contact list, gallery, or data from other apps. Any permissions requested by the app are strictly limited to what is necessary to provide the service.
Ea44 uses the data it collects solely for the purposes listed below. It is never used for anything else.
Ea44 never uses your data to market products or services from other companies.
Ea44's core principle is to limit access to member data to as few people as possible. That said, there are a limited number of situations where sharing certain information is necessary.
Payment Processors: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, and partnered banks. Each of these institutions safeguards your data under their own privacy policies.
Game Software Providers: Third-party game providers are used to operate Live Casino and slot games. Only technical session data related to gameplay is shared with them.
Legal obligations: Information may need to be disclosed in response to court orders, government investigations, or requirements from regulatory authorities.
Ea44 never sells, rents, or gives away your personal data to advertising companies, data brokers, or any other third party.
Cookies are small text files stored in your browser. ea44 uses cookies to improve site performance and enhance your experience.
Essential Cookies: These cookies are essential for maintaining login sessions and ensuring site security. They cannot be disabled, as the site will not function properly without them.
Performance cookies: This data helps us analyze which sections of the site receive the most traffic and how long pages take to load, allowing us to improve site performance. No individual can be directly identified from these cookies.
Preference cookies: Used to remember your language preference, display settings, and other personalized choices.
Ea44 does not retain data longer than necessary. All information is stored for as long as your account remains active.
After Account Closure: Financial transaction records are generally required by law to be kept for 5–7 years. KYC documents and identity verification data are retained for a similar period.
Marketing Information: If you unsubscribe, you will be removed from our contact list within 30 days.
Cookies & Session Data: Session cookies are deleted automatically when you close your browser. Persistent cookies typically last between 30 days and one year.
After the applicable retention period, ea44 permanently deletes your data or anonymizes it so that you can no longer be identified in any way.
Ea44 believes every member has full rights over their own data. The rights below can be exercised at any time.
To exercise this right, contact ea44 Support. Requests are usually processed within 30 days. Identity verification may be required.
Ea44 strictly prohibits providing services to anyone under the age of 18. Protecting minors is one of ea44's highest priorities.
Age is verified at the time of registration and may be confirmed at any point by reviewing identification. If it is found that a minor is using an account, that account will be suspended immediately and all associated data will be deleted.
If you believe your child is using ea44, please contact our support team immediately. ea44 will take prompt action.
Ea44 may update this Privacy Policy when necessary. Improvements to our services, changes in law, or the introduction of new features may require revisions to the policy.
For major changes: You will be notified by email or in-app notification at least 30 days before any changes take effect. Minor updates will be announced via a notice on the site.
Continued use of ea44 following any changes will be considered acceptance of the updated policy. If you do not agree with the revised policy, you may request that your account be closed.
The date of each update is noted at the top of the page under "Last Updated".
For any questions, concerns, or data-related requests regarding our Privacy Policy, please contact ea44 through any of the channels below.
Privacy requests are typically resolved within 7–14 business days. Complex requests may take up to 30 days. ea44 takes every request seriously.
Ea44 has a dedicated privacy team focused solely on data protection. Feel free to reach out to them with any concerns.
As part of our commitment to transparency, ea44 clearly outlines the purposes for which your data is used in the table below.
| Data type | Purpose of Use | Retention Period |
|---|---|---|
| Name & Date of Birth | Identity Verification, Age Confirmation | 7 years after account closure |
| Mobile Number | OTP verification, support communications | While the account is active |
| Payment Information | Processing deposits and withdrawals | 5–7 years (legal requirement) |
| Betting History | Dispute Resolution & Fraud Prevention | 5 Years |
| IP & Device Information | Security Monitoring | 90 days |
| Support chat logs | Service Improvement, Reference | 2 years |
| KYC Documents | Identity Verification, Legal Obligations | 7 years |
Ea44 respects your data rights. There is no fee to exercise any of these rights.
Digital service usage in Bangladesh is growing rapidly. From bKash on smartphones to online shopping, millions of people share personal data with digital platforms every day — yet many don't know where that data goes or how it's used.
Ea44 takes this seriously. We want every member to know exactly what happens to their data. That's why this Privacy Policy is written in plain, accessible language — free of legal jargon and easy for anyone to understand.
Many online platforms hide behind lengthy, jargon-filled privacy policies that are nearly impossible to read, let alone understand — and use that ambiguity to sell user data to advertisers. ea44 takes a different approach. Our business model does not depend on selling your data. That is not just a statement; it is a core principle.
At ea44, your bKash number, National ID details, and betting history go nowhere they shouldn't. Only the minimum information required to process a transaction is shared with payment processors — nothing more. Everything else stays with us.
In Bangladesh, it's common for multiple people to share a single smartphone. ea44 understands this reality. That's why we're mindful of device sharing and take care to properly distinguish between each individual's personal data.
Privacy is more than a legal requirement — it is a matter of trust. We want your relationship with ea44 to be a lasting one, and that trust is built on transparency and honesty. This privacy policy is a direct expression of that commitment.